Business Plus: May 2002
The legendary tale of top-down change for anyone trying to navigate today's uncertain business seas. NEW YORK TIMES BESTSELLER
When Captain Abrashoff took over as commander of USS Benfold
, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and respon... View More...